Cancel BET Plus Subscription
You can cancel your BET Plus plan through the website‚ but only if you signed up through the website. If you signed up for BET Plus through a third-party like Roku or Apple‚ you’ll have to cancel through them.
How to Cancel
BET Plus offers several ways to cancel your subscription‚ depending on how you signed up⁚
Canceling on the BET Plus Website⁚
- Log in to your BET Plus account on the website.
- Click on your profile icon in the top right corner.
- Select “My Account.”
- Click on “Manage Subscription.”
- Follow the on-screen prompts to confirm your cancellation.
Canceling through Apple⁚
- Open the Settings app on your Apple device.
- Tap your name‚ then tap “Subscriptions.”
- Select your BET Plus subscription.
- Tap “Cancel Subscription” and follow the prompts to confirm.
Canceling through Roku⁚
- Go to your Roku home screen and highlight the BET Plus channel.
- Press the * button on your Roku remote.
- Select “Manage Subscription.”
- Choose “Cancel Subscription” and follow the on-screen instructions.
Remember that you may still have access to BET Plus until the end of your current billing cycle‚ even after canceling.
Customer Service Options
While BET Plus doesn’t offer phone support‚ there are other ways to contact their customer service for help with canceling your subscription or any other issues⁚
In-App Messaging⁚
The most direct way to reach BET Plus customer service is through their in-app messaging system⁚
- Open the BET Plus app on your device.
- Navigate to your Account or Help section.
- Look for a “Contact Us” button or similar option to start a new message.
Email Support⁚
You can send an email to BET Plus customer support at support@bet.plus. Be sure to include detailed information about your issue and your account details to expedite assistance.
Social Media⁚
While not a guaranteed method for immediate support‚ you can try reaching out to BET Plus through their social media channels like Twitter (@BETPlus) or Facebook. Send them a direct message or post your question on their page‚ but avoid sharing sensitive account information publicly.
Remember to be clear and concise about your cancellation request and have your account information readily available when contacting support.
Troubleshooting
Having trouble canceling your BET Plus subscription? Here are some common issues and how to resolve them⁚
1. Can’t Cancel Through the BET Plus Website or App⁚
If you signed up for BET Plus through a third-party like Apple‚ Roku‚ Amazon Prime‚ or Google Play‚ you’ll need to cancel through their platform‚ not directly through BET Plus. Here’s how to find the cancellation steps for popular platforms⁚
- Apple⁚ Go to your Apple ID settings‚ select “Subscriptions‚” and find BET Plus to manage or cancel.
- Roku⁚ Highlight the BET Plus channel on your Roku home screen‚ press the * button‚ and choose “Manage Subscription.”
- Amazon Prime⁚ Visit “Memberships & Subscriptions” in your Amazon account and find BET Plus under “Your Subscriptions.”
- Google Play⁚ Open the Google Play Store‚ tap your profile icon‚ go to “Payments & subscriptions‚” then “Manage subscriptions” to find BET Plus.
2. Subscription Renews After Canceling⁚
Most streaming services‚ including BET Plus‚ don’t immediately terminate access when you cancel. You’ll typically be able to continue streaming until the end of your current billing cycle. Make note of the cancellation confirmation details‚ which should indicate the date your access will end.
3. Unable to Access Account⁚
If you’re having trouble logging in to your BET Plus account to cancel‚ try these steps⁚
- Double-check your email address and password for errors.
- Use the “Forgot Password” option to reset your password if needed.
- If you signed up through a third-party‚ try logging in using those credentials.
If you’re still experiencing issues‚ reach out to BET Plus customer support (see the “Customer Service Options” section) for further assistance.
Alternatives to BET Plus
Decided BET Plus isn’t for you? There are many other streaming services catering to Black audiences and offering a diverse range of movies‚ TV shows‚ and original content. Here are a few popular alternatives⁚
1. ALLBLK⁚
ALLBLK (formerly known as Urban Movie Channel) specializes in Black-led content‚ including romantic comedies‚ dramas‚ and thrillers. They have a growing library of original movies and series‚ making it a strong competitor to BET Plus.
2. HBO Max (with the “Black Voices” hub)⁚
While not exclusively focused on Black content‚ HBO Max has a dedicated “Black Voices” hub showcasing a curated collection of movies‚ shows‚ and documentaries created by Black artists. You’ll find both classic and new releases within this hub.
3. Netflix⁚
Netflix has been investing heavily in Black content across all genres‚ from comedy specials and reality shows to award-winning dramas and documentaries. They have a wide variety of movies and series to choose from‚ making it a good general option.
4. Hulu⁚
Similar to Netflix‚ Hulu offers a diverse library with a good selection of Black films and TV shows‚ including popular network series and original content. They also have live TV options‚ which may be appealing if you’re cutting the cord.
5. Peacock (with the “Black Experience” collection)⁚
NBC’s streaming service‚ Peacock‚ has a curated “Black Experience” collection featuring a mix of classic and contemporary movies and shows‚ with an emphasis on NBCUniversal content.
Consider exploring these alternatives to find the streaming service that best fits your interests and budget. Many of them offer free trials‚ allowing you to try them before committing to a subscription.